LTIME's global after-sales service network provides customers with excellent service at high efficiency. Our professional after-sales service team is distributed in the world's major markets, providing customers with preventive maintenance, operation training and equipment troubleshooting services. All service personnel are well-trained, skilled and experienced. Our after-sales service center can effectively guarantee the information receiving, case analysis, organization, follow-up, solution, acceptance, completion (8D improvement measures report) and other fault solving processes.
Solve the fault in time, and control and improve the quality of components and raw materials, semi-finished products and finished products from the source of manufacturing link according to the completion report, so as to prevent the recurrence of faults. In addition, LTIME also organizes service personnel to provide on-site service for customers on a regular basis to quickly respond to after-sales maintenance requests and reduce the waiting time for technical service. Our technical service personnel also make full use of Internet technology to timely provide customers with remote fault diagnosis, training and question answering, and efficiently solve after-sales problems for customers.
Technical services - product update and maintenance training
Pre sales service - Product Introduction
After sales service – Troubleshooting
AFTER-SALE SERVICE
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